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Off the Record is a lively and friendly place to work. We’re on the frontline of mental health services in Croydon, Sutton and Merton. If you choose to work with us; you’ll be joining a team that is at the heart of providing a dynamic local service for young people. On this page you can find our latest vacancies; jobs and volunteering opportunities, counselling placements and trustee positions at OTR.

We have a committed team of around 75 paid staff (many part-time) and our work is funded through a variety of sources including Croydon, Sutton & Merton CCGs, London Boroughs of Croydon & Sutton and the Wimbledon Foundation. Some staff are based in our borough-based services but increasingly staff are being given opportunities to work in across-borough initiatives such as our new first contact team.

We recognise our staff are our greatest asset and we invest in ensuring staff are supported, trained and managed in their role. Many of our staff have been worked with us for several years including a substantial number who originally started working with us as volunteers or trainees. Staff have access to regular internal and external training opportunities and to staff benefits including a company pension and store discounts.

We are committed to safeguarding and promoting the welfare of infants, children, young people and vulnerable adults. Successful applicants to our roles are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS)

Off The Record works towards Equality of Opportunity. To maintain the diversity of our team we welcome applications from all sections of the community particularly individuals from the Black and Minority Ethnic Communities.

Current vacancies

Manager

  • Greater London (Croydon, Sutton and Merton)
  • £40,396 per annum, inclusive of Outer London Weighting
  • Full-time or pro rata part-time (up to 35 hours per week)

Are you a qualified Mental Health Practitioner looking for your next career move to step up and become a Manager?

The purpose of the job is to take overall operational responsibility for one of the services within Off the Record. Due to recent expansion and restructuring of the senior management structure within the charity, we have several new vacancies within our services supporting young people in Croydon, Sutton and Merton.

Managing our services includes liaising with partners in the mental health sector, representing Off the Record at meetings; publicising the service; arranging client appointments; management of mental health practitioners and volunteers, acting as a safeguarding lead within the charity and a small amount of clinical supervision. You will also hold a caseload of client work.

If you are interested in applying for a Manager role with OTR, please click the link below to download the application pack and submit to recruitment@talkofftherecord.org

Closing date for applications - Midday Tuesday 15th October 2024

> Job application pack (Download here)

Senior Mental Health Practitioners

  • Greater London (Croydon, Merton or Sutton)
  • £37,007 p.a. pro rata, inclusive of Outer London Weighting
  • Full-time or part-time pro rata (up to 35 hours per week)

Are you a qualified mental health practitioner looking for your next career move?

Senior Practitioners are based within all our services and carry a caseload delivering direct mental health support to children and young people alongside acting as a deputy to the relevant service manager and supporting volunteers. These posts offer an excellent opportunity to continue direct work with young people alongside developing management and supervision experience in a supportive mental health setting.

We are currently recruiting for Senior Practitioners to hold a specialist focus in one of the following areas:

  • Refugee service – with direct experience of supporting young refugees and/or working with trauma
  • Borough-based service, including First Contact Team – with experience of multi-agency networking and working with other professionals

If you are interested in applying for a Senior Mental Health Practitioner role with OTR, please click the link below to download the application pack and submit to recruitment@talkofftherecord.org

Closing date for applications - Midday Tuesday 15th October 2024

> Job application pack (Download here)

Mental Health Practitioners

  • Greater London (Croydon, Sutton and Merton)
  • £34,249 per annum, inclusive of Outer London Weighting
  • Full-time or part-time pro-rata (up to 35 hours per week)

Are you a qualified Mental Health Practitioner looking for your next career move?

Off the Record is an award-winning young people’s mental health charity and we’re currently looking for qualified, dynamic and passionate professionals who can work thoughtfully and sensitively with young people.

Our mission is to ‘show up’ for all children and young people’s mental health in Southwest London.

Off the Record provides a wide range of mental health services within a humanistic model. We prize Rogers’s core conditions as a foundation for relational work with young people.

This position demands a practitioner who is ready to “step up” to support colleagues, hold our policy and procedural framework and follow the BACP’s Ethical framework. You also need to understand the importance of maintaining and managing professional boundaries and be able to make sound clinical decisions about safeguarding and risk.

If you are interested in applying for a Mental Health Practitioner role with OTR, please click the link below to download the application pack and submit to recruitment@talkofftherecord.org

Closing date for applications - Midday Tuesday 15th October 2024

> Job application pack (Download here)

Charity Administrator

  • Greater London (Croydon, Sutton and Merton)
  • £29,507 per annum, inclusive of Outer London Weighting
  • Full-time (up to 35 hours per week)
  • Fixed Term Contract until 31/10/25 but may be extended

Off the Record is an award-winning young people’s mental health charity offering a range of support services for children and young people across the London Boroughs of Croydon, Sutton and Merton. Our vision is to offer huge amounts of compassion and professional insight to children and young people living in these areas.

We’re currently recruiting one full-time Charity Administrator. The post is office based and offers great opportunity for a varied role in a forward-facing young people’s mental health charity.

To be successful in the role you must:

  • Have an interest in and empathy for young people
  • Be able to respond sensitively to young people in distress on the phone, in person, via email and text
  • Have a professional telephone manner and excellent interpersonal skills
  • Be highly computer literate and confident using Office 365
  • Have very good organisational, administration and time management skills
  • An ability to work within organisational frameworks and structures 
  • A commitment to operating within the policies of the charity including confidentiality and Equality and Diversity

In return we offer a salary of £29,507 p.a., inclusive of Outer London Weighting. Staff have access to regular internal and external training opportunities and to benefits including a company pension, an Employee Assistance Programme, store and event ticket discounts.

If you are interested in applying for our Charity Administrator role with OTR, please click the link below to download the application pack and the equality and diversity monitoring form and submit these to recruitment@talkofftherecord.org

Closing date for applications - Midday Monday 28th October 2024

> Job application pack (Download here)

HR & Personal Assistant

  • Greater London (Croydon, Sutton and Merton)
  • £33,537 per annum, inclusive of Outer London Weighting
  • Full-time or part-time pro rata (up to 35 hours per week)

Are you looking for an exciting new role in HR for your next career move? 

Off the Record is an award-winning young people’s mental health charity and we’re currently looking for a motivated and highly organised individual to join our team as an HR Assistant and PA. This dual-role position offers an exciting opportunity to contribute to both the administrative functions of HR and provide personal assistance to the CEO.  

Our mission is to ‘show up’ for all children and young people’s mental health in Southwest London.

If you are interested in applying for the HR & PA role with OTR, please click the link below to download the application pack and submit to recruitment@talkofftherecord.org

Closing date for applications - Midday Tuesday 15th October 2024

> Job application pack (Download here)

Counselling Placements

Please note our counselling placements recruitment is paused at present. Please check back here at a later date.

Off the Record are always looking for new counsellors to join our clinical team. We offer the opportunity to work with a minimum of three clients per week in a professional and supportive environment. Clients come from a variety of backgrounds and present with a range of issues. 

You will receive free, bi-weekly group supervision and regular training and assessment opportunities. Please click the link below for the application pack:

> Volunteer Counsellor

Becoming a Trustee

Trustees are essential to the governance and successful operation of Off the Record (OTR), ensuring we deliver high-quality services to our community. The Board of Trustees manages the affairs of OTR through in-person meetings and sub-committees, adhering to government legislation, processes, and procedures. Our responsibilities include setting the overall strategic direction of the charity, delegating responsibilities to senior staff, overseeing the charity’s progress in meeting its objectives, reviewing significant risks, ensuring the charity meets its legal and financial obligations.

We are seeking individuals to join our Board who are committed to improving youth mental health in South West London, passionate about youth issues, eager to learn and ask questions, and possess strong communication and basic numeracy skills. Expertise and interest in areas such as youth work, finance, fundraising, HR, recruitment, diversity and inclusion, strategy, law, operations, marketing, communications, or mental health services are highly valued. In return, trustees gain valuable governance and leadership experience, develop new skills, expand their professional network, and make a lasting impact on young people’s lives.

If you are interested in applying for a trustee role with OTR, please click the link below to download the application pack and submit to recruitment@talkofftherecord.org

> Trustee

Volunteering Opportunities

There are currently no volunteering opportunities.

Call us

Support Line 0800 980 7475

Monday to Saturday, 3 to 6pm

Croydon Service 020 8251 0251

Merton Service 020 3984 4004

Sutton Service 020 8680 8899