Mental Health Support
Free mental health support for young people aged 11-25 in Croydon, Merton, and Sutton.
Online Counselling Service
Our free online counselling lets you choose how you connect — by text, phone, or video.
Not Sure Where to Start?
That's okay. Just call us on 0800 980 7475 for a chat — we'll help you figure out the right next step together.
Become a Youth Ambassador
Would you like to join us as a volunteer Youth Ambassador and help shape our mental health services for young people?
Coping With the News
Staying informed matters — but it's okay if the news sometimes feels like too much.
Contact Us
Unsure about what support you need? Get in touch to find out how we can support you.
Talk to CHRIS
A confidential service for young people aged 14-25 who have you lost someone through serious youth violence or sudden death.
Learn MoreInfo and Resources
Access a range of information on issues you're facing and need help with.
Info and ResourcesCareers
Looking for a career with purpose? Join our team and support us in providing a compassionate mental health service for young people.
Apply Today''I love Off the Record! I received therapy nearly two years ago and my life has improved so much. I just love everything they do.''
''I had a few therapy sessions here and it honestly helped me so much. My therapist gave me really helpful advice and worksheets to help me manage my symptoms.''
''I really feel the care I received here saved my life. I have benefitted and grown so much in my time here, thanks to my counsellor.''
''From age sixteen to twenty-three you saved my life. Thank you :)''
''The support I received was outstanding and was by far the best counselling I have received. The staff were very friendly, caring and professional.''
Our Impact Report
Want to find out what we've been up to? Read our latest impact report.
Off the Record Celebrates 30 Years
This year marks thirty years of providing safe and secure counselling to young people.